Determining if a spot or a stain can be removed depends on quite a few factors, age of the carpet, type of fabric and residue type. There are some substances that permanently damage/discolor surfaces. Our technicians will determine our ability to remove a stain on site prior to starting a job so that you can have full confidence in our ability to protect your surfaces.

While you do not have to do anything before getting a carpet cleaning, we always recommend to do a quick vacuum for max results. If need be, one of our technicians can vacuum prior to starting a cleaning.

Our primarily goal is customer satisfaction! If we run into any issues during or after our time on-site we will do any and everything to make the situation right. Just give us ac all and we will do our best to make your experience prolific.

Carpet dry time is highly dependent on fabric type/thickness, environmental humidity and air flow. Typical dry time clocks in around 8 hours but could last up to 24 hours.

Typical dry time can range anywhere from 3-6 hours but is determined primarily by the type of fabric on your upholstery and the cleaning method we use to clean.

We recommend that you get your upholstery and furniture to get cleaned every 10-24 months depending on daily use.